It is no secret that rising patient bad debt and the economic impact due to COVID-19 has caused patient collections to become significantly reduced. As a result, health systems must stay laser-focused on collecting what is rapidly becoming the largest payer and from whom it is the most difficult to collect: the patient.
This infographic shares insights into market research with revenue cycle leaders on key patient collections strategies to understand current perspectives, future trends and opportunities, and which strategies were deemed to be most successful for both balance after insurance and self-pay.
